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Intake Specialist

Our phone number will directly connect you with one of our Intake Specialists. This individual is highly trained and experienced in Residential Treatment placement. More importantly, they have been personally impacted by addiction and understand the process of recovery. They are ready to help you develop a plan and come up with a solution based on your specific needs.


Working through the financial responsibilities associated with substance abuse treatment can be daunting and exasperating. Our Intake Specialists and Insurance Verification Team work diligently to make this process as stress-free and seamless as possible.

Intake Evaluations and Benefits Verification services are 100% free of charge.

Insurance Benefits
Drug & Alcohol Recovery Centers programs can work with “out-of-network” or PPO insurance benefits. Our Utilization Review department will work directly with your insurance provider to determine whether your plan includes benefits toward Residential Treatment.
Insurance policies and benefits vary greatly and our Utilization Review Director can help obtain a quote of coverage under your policy. This will provide us with a list of benefits allowable according to the guidelines of the contract as provided by your insurance carrier.
The insurance provider or managed care company determines level of care based on your specific situation. We work tirelessly to acquire the highest level of care afforded by your insurance provider.
To expedite the insurance verification process, please fill out our Insurance Verification Form and a member of our team will contact you immediately.

All Intake Specialists are employees of Pocono Mountain Recovery Center and their job is to find the most appropriate facility for each caller and/or loved one depending on their clinical, mental health, minority, criminal history, insurance and/or financial situation. If they meet the criteria for PMRC they are referred there, if not they are referred to other facilities whose criteria they do meet.



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